Aerona provides the option to manually email patients a copy of their patient statement. This can be done via the patient section, with the option to filter the statement to dates in the past.
Go to 'Patient' >'Financial' > 'Overview' > Select 'Patient Statement'. See below:
The option to email a copy of the statement will be available to the top right-hand corner of the statement. (See above)
Practice's can also update their settings to have the practice email CC'd in the statement emails. This can be done by following the below steps:
Go to 'Communication' > 'Set-up' > 'Configure Account Statement Email > Select Template > Check CC copy and add in the practice email > Save. See below: