When a household group is created on Aerona, users will have the ability to create household payments in the patient section.
You can learn more about creating household groups here!
To create a family payment to cover outstanding items for a family group, select any patient within that group. Navigate to the patient section > Financial > Overview > Select Payment. See Below:
Notice on the image above to the top left that the option has defaulted to patient payment, meaning the current items on display are for that patient only, as will be any payment entered.
Select the drop down to the top left which will allow users to opt for a family payment, with the option displaying as 'Surname Household Payment'. See below:
When this option is selected, all outstanding items from across that family group will be displayed. See below:
The items will be listed with details such as patient name and patient ID for ease of reference.
To complete family payment, simply update the fields such as location (if multi-site), method etc.
Select 'Save' to complete the payment.
This will update all respective family records with the payment details.