Recording user sessions is very beneficial within a practice for numerous reasons such as the log-out times of users, or the duration of user’s sessions.
To locate this feature, follow these steps: Admin > Practice > Users
From here you will identify the specific user, by filtering on any column within the table, such as ‘Clinician’.
Once the user is found, click on their details and several icons appear at the top of this table. Navigate to the circular icon that looks like a clock, and this will highlight the name of the icon: “Login History”.
Once this is clicked, a separate box appears on the screen showing a list of times in which the user logged in and out.
NB: This will also show the timed-out sessions i.e. when a sixty-minute session locks the user out of the application.
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